WILLIE A. WILLIAMS JR.

2562 Wrangler Dr. SW               Telephone: 404-346-3642

Atlanta, GA 30331               E-mail: wjr2000@comcast.net

SUMMARY

 

A highly qualified, analytical, energetic, and dedicated seasoned professional with a dynamic career in the sales and communications industry focused on Management, Project Management and OSP construction.  Dedicated to continuous improvements in quality assurance, quality control, productivity, efficiency, and customer service.

 

PROFESSIONAL EXPERIENCE

Tribond LLC; Mableton, GA                                                                               October 2012-Present

Project Manager

Provide commercial and residential maintenance for government facilities, apartments, condominiums, vacation homes, educational facilities, retail facilities, and construction sites. Assist with recruitment and hiring of Commercial Maintenance Associates. Seek new business opportunities for Tribond LLC.

·         Manage the daily operations and the employees who are assisting with the maintenance accounts. 

·         Verify that all work has been completed according to the checklist provided for a specified project.

·         Ensure the proper cleaning supplies are being used to clean the facilities and order supplies as needed.

·         Resolve customer issues or concerns that may arise in a timely fashion and provide feedback to management on any issues with facility.

 

Express Personnel (Carter’s, Inc.); McDonough, GA                                          August 2012-January 2013

Auditor

Oversee daily operations of an assigned area in the warehouse and ensured orders were received and shipped according to company standards.

·         Performed random audits on outbound customer and warehouse orders to minimize errors and ensure the correct merchandise was being shipped. Upon audit completion, corrected any errors discovered prior to orders being shipped.

·         Audited incoming containers of new products to observe and report loading and damage concerns from vendors.

·         Investigated quality opportunities for cause and suggested changes to correct problems. Suggested improvements on process inputs and strived for continuous improvement while keeping an open line of communication with supervisors and employees.

·         Generated weekly error reports and distribute to warehouse management and supervisors.

 

Innovative Concept Enterprises, Inc.; Atlanta, GA                                           December 2011-March 2013

Project Manager

Manage daily operations of the construction crews and maintenance team, which included project planning and management, interacting with the customers, engineers, construction managers, monitoring inventory, approving invoices, quality control, and seeking new business opportunities.

·         Recruit, interview, coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work and ensure that the organization’s policy and procedures are adhered to.

·         Plan, schedule, and track project timelines and milestones to ensure the project is being completed within the specified budget, allotted time frame, and ensuring the company’s profitability.  Prepare work in progress reports, proposals, and presentations.

·         Proactively manage changes in project scope, identify potential crises, devise contingency plans, and resolve customer concerns/complaints.

·         Determine and assess need for additional staff and/or contractors and make the appropriate recruitments, if necessary, during the project cycle.

 

 

 

Comcast Cable; Norcross, GA                   November 1986-November 2011

Sr. Construction Manager (2001 - 2011)

Managed day-to-day construction operations supporting residential and multi-family categories which included MDU prewire and post wire construction, OSP construction, subdivisions, plant extensions, aerial and underground construction, make ready, pole transfers, forced relocations, coax projects, commercial fiber projects: point-to-point, T-Mobile Sites (cell backhaul), and local franchise authority projects (LFA).

·         Solicited non-customers to generate new sales for cable extensions which averaged 800-1000 customers per year. Upgraded existing customers for advanced services.

·         Ensured the quality of work was completed within company specifications by monitoring job sites, work in process, inventory, and inspecting completed projects for approval.

·         Formulated and controlled capital and expense budgets ($15-$25 million), monitored monthly spend rates, provided monthly forecasts, and generated weekly and monthly production reports.

·         Managed continuous improvement cycle and acts as a change agent as opportunities to improve departmental performance as identified and resolved customer complaints.

·         Managed, coached, and developed 25 employees’ which consisted of construction supervisors, construction specialists, engineers, and administrative assistants, and managed 6 construction contractor organizations.

·         Implemented a residential survey process plan to reduce the completion time for residential surveys from 7 days to 2 days. Saved over $350,000 in survey costs by efficiently using the talents of in-house Construction Specialists.

·         Achieved excellent relationships with internal and external customers including Direct Sales, Engineering, Technical Operations, Sales, Marketing, Government Affairs, Customer Care, Franchise Authorities, Utilities, and Developers/Builders relative to all aspects of the construction process.

 

Construction Supervisor (1998- 2001)

Led multi-shift construction operation and responsible for coordination of all technical activities on assigned projects and inventory management.  Collaborated with Construction Manager to plan, schedule, and coordinate construction tasks.

·         Inspected the quality of work for construction builds, construction technicians and contractors. Insured timely completion of all builds for residential and commercial construction and/or proper notification of delays.

·         Supervised and tracked in-house construction as needed, i.e. construction of MDU’s, subdivisions, plant extensions, aerial and underground construction, pole transfers, forced relocations, coax jobs, and local franchise authority projects (LFA).

·         Created, submitted, tracked and reconciled Build of Materials (BOMs) as necessary to maintain forward movement of work in process.

·         Supervised 7 employees’ and 3 contractor companies, and assisted in the hiring, monitoring, evaluating and disciplining of field personnel.

 

 

 

EDUCATION AND CERTIFICATIONS

 

Devry Institute of Technology, Atlanta, GA                                               Electronics Technician Diploma

Spartanburg High School                                                                             Academic Diploma

COMPUTER SKILLS

 

Proficient in Microsoft Office: MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Access, Oracle11i, and Report Manager.

 

PROFESSIONAL DEVELOPMENT AND AWARDS

 

·         Who’s Who in Cable Recipient	·         Performance Management Development
·         Leading the Way Courses ·         Coaching for Excellence	·         Safety Training Courses ·         Conflict Resolution